What module do you use to change the setting for the time between incident Resolution and
Closure?
Correct Answer: C
Explanation:
Answer: C
Question 2
Incidents are stored what table?
Correct Answer: B
Explanation:
Answer: B
Question 3
Incidents can be created and managed in the workspace using Ul layouts that are tailored to different
personas, processes. and interfaces Examples include: • Default • Major incidents • Self Service •
Mobile What are these Ul layouts called in the Now Platform?
Correct Answer: D
Explanation:
Answer: D
Question 4
The Major Incident Management (MIM) application is linked at the Incident management process
but the records have in additional set of States. What are these Ml States?
Correct Answer: B
Explanation:
Answer: B
Question 5
Your customer is using the baseline Create Incident Catalog Item and would like to add a few
additional input fields. How should you update the catalog item?