Demo ServiceNow CIS-APM Exam Questions

Demo practice questions for guest users.

Section: Practice Mode 6 Questions
Demo Practice
Question 1

The Retail Exchange Company has all of their applications in a single system of record and ownership has been established. Which level of the maturity model are they in right now? 

Correct Answer: A
Explanation:
At Level 1: Applications Under Management, organizations have established an application inventory with clear ownership, ensuring that all applications are accounted for in a single system of record. This is typically the foundational step in the APM maturity model, where the focus is on creating visibility into the application portfolio before any rationalization or optimization efforts begin. At this stage, companies do not yet focus on rationalizing or optimizing their application portfolio but rather on ensuring that all applications are inventoried and owned.
Question 2

What does the Load Application Indicators and Compute Application Scores job do?  

Correct Answer: C
Explanation:
The Load Application Indicators and Compute Application Scores job calculates and generates scores for all the indicators and business applications across all profiles in the APM system. This process helps to assess applications based on predefined metrics, ensuring that all applications and indicators are evaluated consistently across the entire application portfolio. This job is crucial for providing insights into how applications perform against business objectives and helps guide rationalization efforts. Reference: https://docs.servicenow.com/bundle/paris-it-business management/page/product/application- portfolio-management/task/schedule-job-for-indicator- sourcing score-cal.html
Question 3

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer’s application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.) 

Correct Answer: A, B
Explanation:
ServiceNow Service Mapping is an essential technology that enhances Application Portfolio
Management (APM) by providing deep visibility into an organization’s application services and
underlying technologies. Specifically: 
• Identify underlying technologies (A): Service Mapping helps discover the technologies and 
infrastructure that support each application, giving customers a clear view of their application’s 
dependencies. 
• Identify application services (B): Service Mapping aids in defining and managing application services, 
ensuring a customer can link their business services to the supporting applications and infrastructure. 
These capabilities allow customers to understand the full landscape of their application services and the 
technologies that underpin them, providing valuable insight for rationalization and management efforts. 
Question 4

APM combines with several ServiceNow technologies to provide a comprehensive view of your customer’s application portfolio. Why would a customer want to utilize information from ServiceNow ServiceMapping? (Choose two.) 

Correct Answer: A, B
Explanation:
ServiceNow Service Mapping is an essential technology that enhances Application Portfolio
Management (APM) by providing deep visibility into an organization’s application services and
underlying technologies. Specifically: 
• Identify underlying technologies (A): Service Mapping helps discover the technologies and 
infrastructure that support each application, giving customers a clear view of their application’s 
dependencies. 
• Identify application services (B): Service Mapping aids in defining and managing application services, 
ensuring a customer can link their business services to the supporting applications and infrastructure. 
These capabilities allow customers to understand the full landscape of their application services and the 
technologies that underpin them, providing valuable insight for rationalization and management efforts.
Question 5

What are the 4 sections of the APM portal home page that is aligned to The Open Group Architecture Framework (TOGAF)? (Choose four.)

Correct Answer: A, D, E, F
Explanation:
The APM portal home page is structured to align with TOGAF's key architecture layers. The four main
sections—Information Portfolio, Application Portfolio, Business Portfolio, and Technology
Portfolio—reflect different dimensions of managing applications within the enterprise architecture. These
sections help organizations evaluate, manage, and align their applications, business functions, and
technology to achieve strategic goals.
Each portfolio serves a unique purpose: 
•Information Portfolio tracks the information assets. 
•Application Portfolio focuses on the applications used to support business operations. 
•Business Portfolio addresses business capabilities and services. 
•Technology Portfolio focuses on the underlying technology and infrastructure that supports the 
applications. 
These categories ensureacomprehensive view of an organization’s enterprise architecture, driving
alignment between IT andbusiness strategies. 
Reference: https://docs.servicenow.com/bundle/quebec-it-business- 
management/page/product/application- portfolio-management/concept/application-portfolio- 
management-home.html

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